Privacy Policy
Little Story Portraits
Effective Date: 01/01/2026

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1. Our Commitment to Your Privacy

Little Story Portraits is committed to protecting the privacy of clients and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store and protect your personal information. "Personal information" means any information that identifies you, or could reasonably identify you, whether true or not.

 

2. Personal Information We Collect

We may collect personal information when you:

• Visit our website

• Submit an enquiry or contact form

• Make a booking for a maternity or newborn session

• Communicate with us via email, phone, SMS or social media

• Attend a photography session or gallery reveal appointment

• Purchase artwork, digital images, gift vouchers or other products

• Participate in promotions or provide client feedback

The types of personal information we may collect include your name, phone number, email address, postal or billing address, details relating to your session or enquiry, information relevant to photographing newborns or children, payment details (processed securely via third-party payment providers), and any other information you choose to provide.

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3. How We Collect Personal Information

We may collect personal information directly from you via online forms, email, phone, in person or social media, automatically when you browse our website (including cookies and analytics data), and through third-party systems such as booking software or payment platforms. Where reasonable and practical, we aim to collect information directly from you.

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4. How We Use Your Personal Information

We use your personal information to respond to enquiries and communicate with you, manage bookings and deliver photography services, prepare contracts, invoices and payment records, deliver digital images, printed artwork and purchased products, share session information, welcome guides or pricing guides, improve our services and website, and send marketing communications where you have opted in. You may unsubscribe from marketing communications at any time.

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5. Disclosure of Personal Information

We do not sell or rent your personal information. Your information may be shared with trusted third parties only where necessary to operate our business, including online gallery and image delivery platforms, professional print labs and album suppliers, payment processors and accounting services, and booking or email communication systems. All third parties are required to handle your information securely and in accordance with privacy laws.

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6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access through secure digital systems, password protection and restricted access. Personal information is retained only for as long as necessary to fulfil its purpose or to meet legal and accounting obligations.

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7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you, or ask us to correct anything that is inaccurate or incomplete. Please contact us using the details below and we will respond within a reasonable timeframe.

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8. Questions and Complaints

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Little Story Portraits
Email: hello@littlestoryportraits.com.au

We take privacy seriously and will do our best to resolve any concerns promptly.